• Address: 821 S 10th St, Montebello, CA 90640 (map)
• Date Posted: 10/29/09

Susan D. Viscarra
821 S. 10th Street Montebello, CA 90640•Mobile (323)394-8874•Email:sdviscarra@yahoo.com

Summary of Qualifications
Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions. An experienced professional, I can be counted on to thrive in high volume, deadline-driven environment.
* Excellent communications skills both written and oral
* Interacted positively and professionally with all levels of management and staff
* Demonstrated capacity to provide comprehensive support for executive-level staff
* Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives
* Highly focused, detailed-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages

Employment History
Citigroup Global Markets, Inc
Administrative Assistant - Public Finance Department 04/2006 – 08/2008
Served as Administrative Assistant for five bankers and three analyst
* Managed multi line phone lines and provided accurate messages
* Compiled presentations information
* Scheduled all executive-level meetings and travel arraignments
* Prepared and submitted all expense and travel reports
* Managed invoicing and billing processes
* Audited the accuracy of credit card statements
* Accepted and distributed incoming deliveries of packages
* Processed and distributed all faxes
* Updated and distributed department calendar to reflect travel schedules for each banker
* Backup assistant to the other assistance in their absence

Trade Support - Municipal Bond Department 07/1979 – 04/2006
Assisted 3 Municipal Bond Traders/Underwriters
* Process accurate trades
* Audited and reconciled trade discrepancies
* Worked closely with New York corporate support and trading area to ensure client satisfaction
* Ensured other brokerage firms had phone coverage during critical times
* Supplied New York Corporate with monthly trading profit/loss figures
* Maintained office supplies inventory

Knowledge Base
* PC software applications, Word, Excel, PowerPoint, Outlook
* Excellent communication skills both written and verbal
* Type 45-50 WPM

Community Involvement
* Los Angeles Homeless shelter
* Los Angeles food bank

Education
* East Los Angeles Community College, Monterey Park, CA
AA in progress

References available upon request