JOB DESCRIPTION
The Chief Operating Officer will be responsible for the development, design, operation, and improvement of the current systems that create and deliver the healthcare company’s services. The COO will be responsible for delivering on aggressive company growth goals and initiatives. The COO will be responsible for ensuring that business operations are efficient and effective and that proper management of resources, distribution services to patients and families, and analysis of processes is done in the most efficient manner.
The COO will:
Lead by developing and cascading the organizations’ mission and overall strategy to the entire staff
Drive performance measures for the measurement of an operation’s performance and consideration of efficiency versus effectiveness, often in the form of dashboards convenient for review of high level key indicators
Develop and execute to marketing and operational growth plans company-wide and for each of the clinics
Maintain and monitor staffing levels
Monitor and control operating expenses
Implement appropriate rewards & recognition and coaching/corrective action practices to align colleagues with company goals
Financial Management and Accounting
Manage and oversee the monthly, quarterly, and year-end financial statements and close processes including development of a management dashboard
Manage operations team to ensure execution of A/P, A/R, budgeting, payroll, and cash management, including bank reconciliations
Establish and update financial management processes as well as related infrastructure (accounting systems) to enable scalability of operations
Contract Management
Oversee monitoring, tracking and compliance of all managed care contracts
Develop pricing guidelines, pricing rates and proposal pricing strategies
Position Requirements:
10+ years of operations experience, preferably in a fast-paced healthcare services business
Strong background in multi-site, multi-state operations and especially strong leadership skills
Smart and strong organizational skills, detail-oriented, and the ability to handle multiple priorities
Entrepreneurial spirit and experience within healthcare services required
Advanced degree preferred; BS/BA degree required